Assessor Training

Assessor Training for Competency Based Assessment and Development


Supplier:           Zircon

Type:                In-house 0.5 day workshop

Cost:                £900 for a minimum of 6 delegates. Additional delegates £100 per person

Min Number:    6 delegates

Max Number:  18 delegates


Course Description

The validity of an assessment centre is partly down to the reliability and suitability of the materials used, but more importantly it is the role of the Assessor that makes the most impact on the effectiveness of the assessment event.

The role of the competency based Assessor is incredibly important. They are there to observe, record, classify, evaluate and integrate results whilst remaining objective, unbiased and neutral. We will share with the delegates how to observe and record evidence effectively. We will share with delegates how to take comprehensive, verbatim notes, write down exactly what has been said and done, whilst actively listening to candidates. We will also ensure delegates are aware of how to classify candidates against competencies; using indicators and interpreting evidence of competencies; and how to use the agreed rating scale with relative positive and negative weightings.

As well as understanding their key role in assessment, the training course will highlight to delegates the potential for biases to disrupt a clear and objective assessment process. We will explain the differences between biases such as:

  • First Impressions
  • Stereotypes
  • Like you/me
  • Halo/Horns
  • Primacy, Recency and Contrast effects

To complete the training course, we will share how to evaluate an assessment process, whilst suspending judgement and citing key evidence. We will explain how to score candidates, bearing in mind benchmarks, and how to present the resultant information.

Target Audience

Designed for all recruiting line managers, HR and leaders.

Learning Objectives

  • Understand the steps to conducting an objective assessment process for recruitment
  • Undertsand and be aware of our own inherent and personal biases
  • Understand how to remain objective througout the assessment process

Learning Outcomes

By the end of the course delegates will be able to:

  1. Conduct an objective assessment process
  2. Increase the validity of the assessement process by identifying and remiving personal biases
  3. Record, classify, evaluate and integrate information whilst actively listening
  4. Score candidates with accuracy against competencies and benchmarks

Learning Activities

The course consists of both theory and practical sessions, a range of exercises ae used within the course, as well as practical scenarios to enable you to practice the skills you are learning.

Competencies and Skills Developed

Knowledge of how to conduct an objective assessment event and objectively assess candidate’s suitability and fit with the organisation requirements. Understand and be aware of your own inherent biases. How to score candidates against competencies and agreed benchmarks and prepare written evidence.

Transfer of Learning into the Workplace

All delegates will leave the course with the ability to conduct assessments for recruitment and development purposes in an objective manner.

Pre-requisites for Attending the Programme


Course Details

Course duration:                    0.5 day

Accreditation:                        Yes - a certificate is given to accredit the individuals in assessment skills

Pre-work:                                No

Post-work/Assessment:      No

Group Size:                            Minimum of 6 delegates and maximum of 18 delegates

Format:                                  Classroom, Interactive workshop



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   +44 208 645 0222